Frank & Oak Reviews

Frankandoak.com is an online store that offers a variety of products. For instance, The Brunswick Slim Flex Pant in Black is priced at $149.00. The store also provides Free Shipping for orders over $79 and Free Returns. However, the prices of other items can vary, so it's recommended to check the website for the most accurate and up-to-date information. Please note that this information might have changed as it was last updated in 2024.

Frankandoak.com is a popular online store known for its sustainable fashion. They offer a wide range of products and services. One of their popular products is the Comfort Turtleneck Sweater in Vanilla. This chic turtleneck sweater is designed with extra room for added comfort. It's made with a blend of responsible materials and Seawool®, a natural fibre composed of upcycled oyster shells. The sweater features a wide cable stitch pattern, loose fit, mid-calf length, dropped shoulders, ribbed crewneck, cuffs, and hem, and side seam slits.

In addition to their products, Frank And Oak also offers a variety of services. They have a Loyalty Program called Frank Rewards where customers can earn points from their purchases. They also have a Referral Program and offer Personal Styling Appointments. Their website provides comprehensive information about their products, including sizing information and care instructions. They also have a detailed FAQ section that covers most popular questions about orders, shipping, returns, exchanges, payment methods, and more.

Frank And Oak also has physical stores. Their first ever space dedicated exclusively to women is located at 160 Rue Saint-Viateur E, Montreal, QC H2T 1A8. Alongside gorgeous fixtures and elegant furniture, customers can find their full collections of womenswear along with enough space for community events and gatherings.

Please note that this information is based on the most recent data available and may be subject to change.

Frank And Oak accepts the following payment methods online: Visa, MasterCard, American Express, PayPal, Klarna, ShopPay, Apple Pay and Google Pay. Please note that Visa Prepaid Cards, personal cheques, or money orders are not accepted. When it comes to refunds, they may only be refunded back to the original method of payment, or to a Frank And Oak gift card. If you return products purchased with a gift card, your refund will be issued as a gift card.

Frank And Oak offers free return shipping for all online purchases within Canada and the US. For a full refund to the original method of payment, there is a 15-day window from the date the order is shipped to request a prepaid return shipping label online. The return must be mailed back and scanned by the shipping carrier within 7 days of the return request. Once the return is received and processed at the warehouse, a confirmation email is sent. The full amount paid for the items is refunded. However, if a shipping fee was paid on the original order, this charge is not refundable.

In-store purchases can be returned to any Frank And Oak store within the same country within 30 days of the purchase date for a full refund to the original method of payment. A proof of purchase, such as an order confirmation or the printed receipt, must be provided. Please note that in-store purchases returned by mail cannot be processed and will not be refunded.

For all returns, the following conditions must be met: Items must be returned in new, unworn, and unwashed condition without any scuffs, scratches, stains, tears, hair, perfume or other alterations. Items must be returned in their original packaging, with all hang tags and labels still attached. Gift cards, undergarments, socks and other select products are final sales and cannot be returned or exchanged. Swimwear and grooming/skincare products will only be accepted for refund if they are in brand new, unused condition and still in the original packaging. All clearance and warehouse sale items are final sale and cannot be returned or exchanged.

Regarding the shipping policy, online orders take 2 to 3 days to fulfill. Free standard shipping offer is valid on orders placed on frankandoak.com with a minimum purchase value of $79 after discounts and before taxes or any other associated fees are applied. This offer cannot be applied to past purchases. Additional restrictions may apply.